Frequently Asked Questions

Welcome to our FAQ page, where we’ve gathered answers to some of the most common questions about our hand-made crochet products and services. If you don’t find the information you’re looking for here, feel free to reach out to us directly, and we’ll be happy to assist you.

We use high-quality, eco-friendly materials, including soft yarn, threads, and accessories to ensure that each crochet piece is comfortable, durable, and visually appealing. Also, all our products are hand-made without any form of automation.

Absolutely! We love creating personalized crochet items. Contact us with your specific requirements, and we’ll work with you to design and craft a unique piece just for you.

Custom orders are usually completed and shipped within 7 days.

We offer a wide range of crochet items, including blankets, scarves, shawls, hats, bags, and more. If you have a specific idea in mind, let us know, and we’ll do our best to bring it to life.

We accept various payment methods, including credit cards, PayPal, and other secure online payment options. You can choose your preferred method during the checkout process.

We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, please contact us within 14 days of receiving your order, and we’ll work with you to find a solution, which may include returns or exchanges.

Yes, we offer gift-wrapping options. Please specify your request during the checkout process, and we’ll ensure your order is beautifully wrapped for a special touch.

Absolutely! We love creating unique items. Contact us with your design or color preferences, and we’ll work with you to bring your vision to life.

We recommend gentle hand washing in cold water and laying the item flat to dry to ensure its longevity. If you must, use a machine that lacks a central agitator and opt for a delicate cycle with cold water when washing. When feasible, it’s best to air dry crochet items rather than using a clothes dryer.